This is how to convince your boss of email security ROI
As a Data Protection Officer or Chief Information Security Officer, you know better than anyone how important data security is to the organization. Take this broader and you also know that e-mail security plays a major role in this. However, the e-mail security doesn’t always get the right attention. And that’s a pity, because not anticipating to the safety risks can have bad consequences.
3 Tips to convince your boss why email security is a must
E-mail security should be a priority within the organization. It is no longer an option, but a necessity. To show your boss the added value of email security, here are three tips on how to communicate this:
Share numbers and facts to show the importance
Seeing is believing. And that certainly applies when it comes to limiting safety risks. It is therefore important to be able to demonstrate the correct information and figures.
Data breaches in The Netherlands
For example, every year the Dutch Data Protection Authority publishes a report with the number of data leaks. This report shows, among other things, the increase in the number of leaks and how these are distributed among the various sectors.
- In 2019, 29% more data leaks were reported than the year before, bringing the number to 26,956.
- Of all these errors, 67% was due to human error: sending information to the wrong recipient. This could be sending a file to the wrong recipient or an e-mail with incorrect information to a recipient.
Data breaches in Europe
- +160,000 reported data breaches in Europe since the introduction of the GDPR, according to DLA Piper
- 12% was the increase rate of breach notifications compared to 2018
- Human Error, that means sending data to the wrong person, is the biggest cause of data breaches
By demonstrating these figures, more urgency can be created and the importance of email security is made clear. For example:
- "More than 160000 data breaches have been reported across Europe since the introduction of the GDPR. Email security is important to protect our customers' data. On top of that, we will keep trust and avoid fines"
- "12% was the increase compared to 2018. It is important to act now as remote working will bring even more challenges"
- "The majority of data breaches are due to human error. We need an email solution that eliminates the human error by focusing on awareness."
Email security - and therefore the proper processing of sensitive data - can be a business advantage for your organization
If you analyze business data, you will see that the vast majority concerns sensitive information. Not only from your organization, but especially from customers and relations. And no one wants for this kind of information to fall into the wrong hands.
Regulations such as the GDPR oblige organizations to take appropriate technical and organizational measures. Always with the aim of securely processing, storing and sharing data. For some organizations a hassle, while this eventually has benefits for the organization. Those who meet security regulations, indicate that they take data security seriously. And while you do so, it also increases the confidence to do business with you. Those who show that data security has an important role, can count on growing confidence from their customers - something that can give you an advantage over the competitor.
"Email security can become a competitive advantage for our company:
- We are committed to protecting our customers' data and data privacy is our priority;
- The confidence to do business with us will increase;
- We will maintain and improve our brand's value;
- We are supporting our customers' wishes to respect their privacy rights."
The costs of email security don’t outweigh the costs of a data leak
Without any doubt, e-mail security is an investment. Where cyber crime used to be seen as a hobby, it is now serious business. Malicious people are making it increasingly difficult for us nowadays, for example with phishing emails that can’t always be distinguished from the real ones. Or malware that comes with included links, which can cause major problems if your employees click on them these links.
Not investing in e-mail security means that you don't take into account external factors that can ultimately be disastrous for your organization. Unsecure processing can eventually lead to:
- Theft of sensitive data, where identity fraud is often an additional problem
- Reputation damage, due to the loss of trust of your customers
- Loss of profit, lost sales opportunities and disrupted operational activities
However, that’s not all. There are also financial consequences involved. And for some, disastrous. Although a cyber-attack is not always effective and data leaks are not a daily occurrence, the consequences of one successful attack can be determining for the success of your organization. Some of these costs are:
|E-mail security investment||Potential costs associated with a data leak:
The amount of these costs depends, among other things, on the size of your organization and the leak. But one thing is certain: the costs of email security do not outweigh the costs of a data breach.
"Unsafe processing of data can eventually lead to:
- High regulatory fines;
- Theft of sensitive data, where identity fraud is often an additional problem;
- Reputation damage, due to the loss of trust of our customers;
- Loss of profit, lost sales opportunities and disrupted operational activities."
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