Feature Friday: Error reporting
Registration in logs
When working with systems, it’s important to track and register all actions. This is mostly done by logs. By doing so, you’ll have a complete overview of everything that has happened. So in case something within the system goes wrong, you can consult these logs to see what caused the problem. But mostly, you as a user need to check what happened. This could cost a lot of time because to go in-depth to find the problem, you’ll need some sessions to get to the problem. And also, this is often quite a complicated process. Because, where to begin?
SmartLockr has a new feature that makes this process easier: logs that you can request to get insights.
Within SmartLockr, all actions are registered. So, in case the system won’t work properly, this needs to be examined. With just one click it’s possible to request the logs to see what went wrong:
So, in short: in case there will be some errors within the system, you can send the logs to our support. They will do the work for you and keep in touch with you to discuss the results. Easy, right?