With the SmartLockrt SMTP Relay Service, you make sure emails will be sent and delivered securely. How that works you will read in today's Feature...
This is why you want to keep sent emails under your own control
You send an email. And then? You now know that data sent with SmartLockr is stored with encryption. And that no one has access to this, except the authenticated recipient(s). But what happens to the sent email exactly? Where is it stored, and can you still find it as a sender?
Sent emails in your own email environment
It is important for organizations to know what is happening with their data. SmartLockr, for example, chooses to save the securely sent emails from SmartLockr in the sender's inbox. These emails are neatly archived in the sent items. This is not only useful for the user, if, for example, it appears that incorrect information has been sent and the email must be blocked afterwards. By storing all sent emails on the user's own server, the user also remains in control of the sent data.
The latter is especially important when you as an organization decide to switch to another supplier. Where and how your data is stored determines, among other things, the simplicity of your exit strategy..
In-house data is more flexible for your exit strategy
Suppose your contract with a supplier is about to end. You decide not to continue with the current supplier and choose to switch. What happens to your data?
Unlike SmartLockr, there are suppliers who keep customer data in-house. Sent emails are stored on the servers of these suppliers and not with the user themselves. What this means in concrete terms is that the supplier will be in possession of all data for the duration of your contract. When you decide to leave, the switch is complicated. Your data cannot be taken with you that easily. And that can be anything but desirable for you as an organization. In this way you have stored sensitive data at a party with which you ultimately no longer have an agreement.
It is therefore important to have a good overview of what will happen with your data in advance. Do you have all the data sent in-house or is this with the supplier? In the case of a switch, you want this to run as smoothly as possible. Without hassle or long processes that hinder your transition afterwards.
By keeping your emails under your own management, you maintain control over your sent data. This applies during your contract term and especially afterwards. Email security should ultimately relieve you and not be a headache.